Trademo Customer Stories

62%Reduction in False Positives

6-HourlyWatchlist Updates

2M+Screenings Annually

Problem Statement

A global leader in software and web-based tools, with over US$1 billion in annual revenue and a presence across 9 countries, faced growing complexity in maintaining trade compliance. With 2 million screenings conducted annually, the company’s existing denied party screening (DPS) process was generating excessive false positives, causing unnecessary delays and revenue disruptions. To maintain its reputation, regulatory standing, and customer experience, the client needed a smarter, faster, and more accurate screening solution — one that could scale with its global operations while reducing compliance friction.

Challenges

The legacy DPS tool created high volumes of false alerts, leading to frequent transaction holds and significant revenue loss.

Screening was embedded before the payment gateway; any delay in clearing alerts impacted revenue collection and customer experience.

Screening entities across multiple geographies involved handling non-standard, multilingual names and inconsistent data formats.

Limited refresh cycles increased the risk of missing entities that had recently been added to global watchlists and sanctions lists.

Solution

Trademo implemented a robust and intelligent denied party screening system tailored to the client’s needs. The solution included:

A 4-layer screening architecture with Intelligent Adjudication Memory Configuration to learn from prior decisions and reduce repeat false matches.

All sanctions watchlists from 650+ global sources are refreshed every 6 hours to keep your compliance data up to date.

Automated nightly re-screening of previously screened entities to detect any changes in status.

Seamless integration with the client’s ERP, CRM, and legacy systems via flexible APIs — all managed through an intuitive, user-friendly interface.

Access to both Trademo proprietary lists and specialized data from providers like Kharon, covering critical compliance areas such as OFAC’s 50% Ownership Rule, Military End-Use screening, and UFLPA enforcement.

Benefits

The new system significantly reduced false alerts, improving screening accuracy without compromising compliance.

With fewer false matches and faster adjudication, the client saw a direct improvement in payment flows and customer satisfaction.

Automated re-screening and real-time list refreshes ensured alignment with global sanctions and trade compliance laws.

Reduced exposure to violations, investigations, and penalties, while saving time and resources across the compliance team.

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