Trademo Customer Stories

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APIs Data License

InfiniteUser Licenses for Entire Sales

1 hrResponse Time For Support

DailyUpdated Data With Standardization

2xMore Sales Outreach Frequency

Problem Statement

Steam Logistics is a leading third-party logistics company handling freight globally. With a goal to grow exponentially, their significantly large sales team relied heavily on trade intelligence to find and qualify leads. The previous solution, being from one of the largest financial services companies, was expensive and did not meet Steam Logistics’ expectations. Onboarding more users from the team would cost significantly higher than their budget.

The customer success team was unresponsive and any help needed for support, training, troubleshooting, or downtime was not addressed. The quality of intelligence was poor as the data was not clean and outdated. This affected the visibility into global trade and frequency of outreach required by Steam Logistics to find and target leads.

Challenges

Expensive platform with limited users access

Poor customer support for previous trade intelligence platform

Outdated and unclean data reduced scope of targeting

Poor sales outreach performance due to limited visibility

Solution

Steam Logistics switched to Trademo Intel as it got a better deal considering the team size, as well as better customer support and data quality.

Onboarded all sales team members and created scope for future sales hires as well

Received better customer support over chat, email, and call with dedicated account manager

Better trade intelligence with daily updated data and rigorous cleaning process

Improved sales numbers with better global trade visibility and richer data

Benefits

Better ROI with user licenses for all sales team members

Faster support response time and dedicated account manager

Updated & standardized data helped lead generation and targeting

Better outreach frequency and sales closure

Lee Broyles

VP of International Sales

Steam Logistics

Our previous trade intelligence solution from one of the largest financial services firm had outdated data and poor customer support. Trademo excels in this regard.